7
Tips for Effective Business Communication
Learning Objectives:
§ Straightforward
speaking techniques
§ Became
a better communicator
§ Make
memorable presentations
§ Motivate
& catch the audience
§ Become
a powerful speaker
1. Create Emotional Link
·
Make connection between story &
feelings
·
Passion creates emotional link with
audiences
·
Passion = Zeal + Enthusiasm + Energy
·
Expresses power & confidence
·
Emotional Energy touches the heart of
listeners
2. Be well prepared
·
Preparation is the key to effective
delivery
·
Using notes reduces rapport &
effectiveness
·
Extensive preparation =effortless
presentation
·
Prepare:
what are you going to say?
How are you going to say?
How are you going to end?
How are you going to say?
How are you going to end?
3. Stay focused on Theme
·
Remember why newspaper used headlines
·
Audience attention is the key
·
Attention is strong in the beginning and
end
·
Get to the point quickly
·
Stay focused on main theme
4. Keep it simple
·
Make it clear and concise
·
Keep it easy to understand- avoid
jargons
·
Use analogies, anecdotes &
endorsements
·
Use examples, statistic &
testimonials
·
Simplify wherever possible
5. Effectively
use body language
·
Body language affects your credibility
·
Use good eye contact & erect posture
·
Remember 44% of communication is visual
·
Use controlled hand gestures
·
Emphasize key ideas using gestures
6. Dress professionally
·
Be well groomed and dress professionally
·
Well dressed presenters appear more
credible
·
It helps in making you the center of attraction
·
Well dressed people are warmly received
·
Well dressed orators are more successful
7. Practice & practice
·
Practice is the key to perfection
·
Persistent practice make powerful speaker
·
Believe in yourself
·
Use setbacks to reinvent yourself
